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Klaussner - Sectional

I have had a Klausner sectional paid a lot of money.ots already sagging.coming apart and the strings are coming out everywhere.the cushions suck.they are already sinking in.and the material is starting to gather.i am so upset and disappointed.
3.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
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Website
#1375422
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Klaussner - Great sofa

Well built. I like the sofa looks great
#1266337
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Bill Wittenberg and Len Burke have to be two of the most dishonest businessmen in the history of Klaussner. They have cut wages almost by half and laid of many that have been with the company for 20+ years. Coincidentally after these lay offs and pay cuts the higher...
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1.1
#1176420
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Klaussner - Redoing Chairs
Klaussner - Redoing Chairs
Purchased 2 recliners about a year ago and hey already look and feel like they have to be replaced. They are valued at $1800 for the pair so not cheap in my mind and expect to have had a bit more durability. The seats are sagging and uncomfortable to sit in, if you...
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#1173476
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Klaussner - Terrible quality

Bought a Hayden sifa and half chair. Have had Klaussner rep ti my home twice replaced cushion first time. Thjs time they are rewebbing , stuffing underneath couch. At thjs point the couch will never be okay. It was made wrong frim the begining its not the couch I paid for. Klaussners fix is just a bandaid. Very dissatisfied with my purchase. Your rep Tom has pictures.
1.0
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Delivery Service
Diversity of Products or Services
Product
#1141278
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A dust cover was ripped but wolfs Furniture fixed it .But the fabric smells really bad and this is week 3 getting better, Also the bottom cushions has a seams so when you flip the cushion it has a seam just on the one side showing. All my cushions i bought were same on...
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#1098684
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Klaussner furniture
Klaussner furniture
Klaussner furniture
Bought a klaussner sectional and the construction of it is off. The pillows don't even line up in one area. I'm actually impressed on how bad they screwed up on the construction of this couch. Called the company and the customer service was terrible. The lady acted...
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2.1
#925131
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I purchased this chair 10-16-15 took a month to get it. Cost 799.00 and I am the only one who uses it. I weight 180 pounds and the chair is falling apart. The fabric is already wearing and there are some holes starting to form. The cushion is sagging and there is a...
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I liked
  • Look of the furniture
I didn't like
  • Construction and quality
  • Fabric tears easily
#880605
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Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Klaussner - Review in Furniture and Decor category from Philadelphia, Pennsylvania
Worst sofa ever! Back cushions have pulled the fabric on the sofa and have fallen apart. They cannot be restuffed as there is no zipper or opening for the back cushions. The corner area seat cushion has sunk. You cannot get out of the sofa! Already had the support for...
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2.2
I liked
  • Look of sofa
  • Deep cushions
I didn't like
  • Poor quality
  • Fabric tears easily
  • Lack of stability
#874150
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Contact Klaussner

Mailing Address:
Klaussner Home Furnishings
405 Lewallen Road
Asheboro, North Carolina 27205
United States
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Klaussner Products and Services

Klaussner is the worst company to deal with. Even worst than cell phone carries. The sofa I purchased from them is ***. 8 months and it looks like it is about 10 years old. We never use the sofa and for it to wear so poor is unacceptable. My sofa I had in college...
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I liked
  • To scream
I didn't like
  • Warranty issues
  • Staff
  • Unethical behavior
#857470
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